Generate Measurable Results | Develop Analytical Strategy | Conversion Rate Optimization | Manage Budget & Profitability | Recruit, Lead, and Mentor | Steer Geographical Sales | Accelerate Revenue Growth | Monitor Product Performance | Gain Executive Buy-in | Make Data-Driven Decisions | Manage Channel Partners | Improve Processes
○ operational efficiencies through proprietary call center modeling
○ improved contact and close rates for over 500 call center agents
○ reduced clicks necessary to place an outbound dial from 12 to 2
Ohio University Bachelor of Business Administration (B.B.A.), Finance, Marketing
American Marketing Association
Named 2019’s Top 5 Rising Star by Target Marketing Magazine
DATA VISUALIZATION: SQL, Tableau, PowerBI, Excel,
TARGETING: Persona Creation, Experian Data+Customer Modeling,
TESTING: Conversion Rate Optimization, ABTasty, UX Design, Multivariate Testing,
MEDIA: SEO, SEM, Marketo, Lead Nurture,
ANALYTICS: Google Analytics, GA360, Qualitative+Qualitative Research